Personal Data Protection Statement

G & C Piping Pte Ltd respects the privacy of individuals and recognizes the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect, process and disclose your personal data. We are also committed to adhering to the provisions and principles of the Personal Data Protection Act 2012. As such, this Personal Data Protection Statement is to assist you in understanding how we collect, use and/or disclose your personal data.

We will collect, use and disclose your personal data in accordance with the Personal Data Protection Act 2012 (“Act”). The Act establishes a data protection law that comprises various rules governing the collection, use, disclosure and care of personal data. It recognises both the rights of individuals to protect their personal data, including rights of access and correction, and the needs of organisations to collect, use or disclose personal data for legitimate and reasonable purposes.

“Personal data” is defined in the Act as “data, whether true or not, about an individual who can be identified – a) from that data; or b) from that data and other information to which the organisation has or is likely to have access.”

The Act takes into account the following concepts:

Consent – Organisations may collect, use or disclose personal data only with the individual's knowledge and consent (with some exceptions);

Purpose – Organisations may collect, use or disclose personal data in an appropriate manner for the circumstances, and only if they have informed the individual of purposes for the collection, use or disclosure; and

Reasonableness – Organisations may collect, use or disclose personal data only for purposes that would be considered appropriate to a reasonable person in the given circumstances.

In projecting the three main concepts above, the Act contains nine main obligations which organisations are expected to comply with if they undertake activities related to the collection, use and/or disclosure of personal data:

The Consent Obligation
The Purpose Limiting Obligation
The Notification Obligation
The Access and Correction Obligation
The Accuracy Obligation
The Protection Obligation
The Retention Limitation Obligation
The Transfer Limitation Obligation
The Accountability Obligation

While we will not be going into the details of these Obligations in this Personal Data Protection Statement, you can be rest assured that we are constantly mindful of them in our collection, use and disclosure of personal data. Should you wish to know more about these obligations, an excellent summary can be found in the Advisory Guidelines of the Personal Data Protection Commission at:

https://www.pdpc.gov.sg/-/media/Files/PDPC/PDF-Files/Advisory-Guidelines/overview-of-dp-provisions---ch-10-(270717).pdf

1. Purpose for the Collection, Use & Disclosure of Personal Data

In general, subject to applicable exceptions permitted in the Act, before we collect any personal data from you, we will notify you of the purposes for which your personal data may be collected, used and/or disclosed, as well as obtain consent for the collection, use and/or disclosure of your personal data for the intended purposes.

Depending on your relationship with us, the personal data which we collect from you may be used and/or disclosed for the following purposes:

For Customer/Suppliers Generally

when you register your details with our company representatives;
when you enter into any agreement or provide other documentation or information in respect of your interactions with us;
when you submit your Personal Data to us when you enter our property and/or premises and/or when your images are captured by us via CCTV cameras while you are within our property and/or premises, or via photographs or videos taken by us or our representatives when you attend our events;
when you interact with our staff in relation to our products and services for example via telephone calls (which may be recorded), direct mails, fax, face-to-face meetings, social media platforms, emails or any other means;
to assess, process and provide products, services and/or facilities to you, including performing obligations in the course of or in connection with our provision of the goods and services requested by you;
to administer and process any payments related to products, services and/or facilities requested by you or your commercial transactions with us;
to establish your identity and background;
to respond to your enquiries, feedback, requests or complaints and/or resolve any issues and disputes which may arise in connection with any dealings with us
to maintain and update internal record keeping
for detecting, conducting any form of investigation and preventing fraudulent, prohibited or illegal activities and analysing and managing commercial risks, including those relating to disputes, billing, fraud, offences, prosecutions etc;
for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;
for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us;
to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations;
for purposes required to operate, maintain and better manage our business and your relationship with us; which we notify you of at the time of obtaining your consent;
matching any Personal Data held which relates to you for any of the purposes listed herein;
managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting security clearances);
monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes; and/or
in connection with any claims, actions or proceedings (including but not limited to drafting and reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute resolution), and/or protecting and enforcing our contractual and legal rights and obligations.
when we receive your Personal Data from business partners, public agencies, referral intermediaries, and any third parties or the relevant authorities, for example where you have been referred by business partners or where we have sought information about you in connection with your relationship with us, including for our products and services or job applications; and/or
when you submit your Personal Data to us for any other reason.

If you provide us with any Personal Data relating to a third party (e.g. referral information from existing customers), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.

In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal 6 Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.

G & C Piping P/L shall undertake to protect personal data in its possession or under its control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks;

For Employees/Staff Generally

In order to comply with its contractual, statutory, and management obligations and responsibilities, G & C Piping P/L is required to process personal data relating to its employees. All such data will be processed in accordance with the provisions of the Act and the relevant company’s rules and policies, including those on data protection, as may be amended from time to time. Your relationship with G & C Piping P/L will, in almost all cases, be governed primarily by an employment Contract, and your agreement to be bound by the Employee Handbook (which may be revised from time to time), any of which will very often inform you expressly or impliedly the purposes for, and the manner in, which your personal data will be used. The purposes listed below serve only to supplement and clarify the matter, without limiting, superseding or supplanting any express or implied terms in the abovementioned documents:

for managing your employment relationship with G & C Piping P/L;
for using your bank account details to deposit salaries and other payments;
for monitoring the use of G & C Piping P/L’s computer network resources;
for posting your photographs on company’s website, staff pass, newsletters and the like;
for disclosing your personal data where necessary to external parties for purposes of gaining entry to work site, and to Government agencies for official purposes and disclosed to external third parties for, or in connection with, the above purposes, or where required by law;
for investigative, security and verification purposes, including, without limitation, possible fraud, misconduct, harassment, unlawful action or omission, and utilizing electronic access and video systems to maintain company’s security of persons or property, control access and investigate suspicious or inappropriate activities;
Responding to requests for information from government or public agencies, ministries, statutory boards or other similar authorities or non-government agencies authorised to carry out specific Government services or duties;
Carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or put in place by customer, including the obtaining of references from employers;
Taking of photographs and/or videos (whether by G & C Piping P/L staff or third party photographers and/or videographers) during events organised by G & C Piping P/L or its affiliates for publicity purposes;
any other purposes not related to those listed above or in your employment contract, which G & C Piping P/L may inform you of in writing from time to time, but for which G & C Piping P/L will seek your separate consent.

2. Disclosure of Personal Data to Third Parties

We will not disclose your personal data to any third parties without first obtaining your consent permitting us to do so or unless any such disclosure is permitted under any of the statutory exemptions under the Act. In this respect, please note that we may disclose your personal data to third parties in certain circumstances without first seeking your consent, if such disclosure is either required or permitted under the Act, including without limitation, if the disclosure is required by law or regulations or if there is an emergency.

Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), whether they are located overseas or in Singapore.

3. Request for Access, Correction and/or Withdrawal of Personal Data

Subject to certain exceptions in the Act, you may request to access and/or correct the personal data currently in our possession or withdraw your consent for the collection, use and disclosure of your personal data in our possession at any time by contacting us.

For a request to access personal data, we will provide you with the relevant personal data within a reasonable time from such request being made. You may be charged a reasonable fee for the handling and processing of your requests to access your personal data, but you will be notified in advance of such fees.

For a request to correct personal data, we will process your request, including undertaking necessary verification activities, as soon as practicable after the request has been made.

For a request to withdraw consent, we will process your request within a reasonable time from such a request being made, upon informing you of the consequences of your request for withdrawal of consent.

For Employees/Staff: If, for any reason whatsoever and at any time during your period of employment at G & C Piping P/L, you are uncomfortable with the manner or extent of collection, use and/or disclosure of your personal data, you are advised to inform your immediate supervisor or Project Manager so that a reasonable and mutually acceptable solution to your concerns can be found.

4. Administration and Management of Personal Data

We will take appropriate measures to keep your personal data accurate, complete and updated. In order to ensure that your Personal Data is current, complete and accurate, please promptly update us if there are changes to your Personal Data by informing our Data Protection Officer in writing or via email at the contact details provided below. Until you have informed us otherwise, we will treat your Personal Data (as provided by you or your authorised representative) as accurate and complete.

We will also take reasonable efforts to take appropriate precautions and preventive measures to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data.

We will also take reasonable efforts to ensure that the personal data in our possession or under our control is destroyed as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.

Our websites may contain links to other websites not maintained by G & C Piping P/L. Such third party websites are subject to their own data protection and privacy practices and you are encouraged to examine the data protection policies of those websites.

5. Responsibility of EMPLOYEES (Staff AND OTHER STAKEHOLDERS)

The Act also imposes certain responsibilities on all those who process personal data at G & C Piping P/L, whether you are a member of staff holding, using and sharing personal data in your job scope or other activities. These obligations include holding and using data in a secure manner, making sure that data is handled in line with what individuals have been told, having appropriate arrangements in place for the access to (and sharing of) data, and making sure that individuals' data is accurate and retained for a suitable period. If a data breach occurs (e.g. personal data held by the G & C Piping P/L is lost, stolen, inadvertently disclosed to an external party, or accidentally published), this should be reported immediately to your seniors and the Data Protection Officer so that we may review the circumstances and liaise as necessary with colleagues internally and the relevant external authorities.

6. CONTACT US

If you have any questions about the Privacy Statement, please contact Data Protection Officer at:-

Email : admin@gncpiping.com

Telephone : 6255 3931